E-Commerce Sales – TERM

Job Summary:

Reporting to the Retail Operations Manager the position will be responsible for developing content for the shop website, including product photography, descriptions, item details, and promotions. Responsible for fulfilling, packing, and shipping online orders. Day-to-day customer service support to Gallery Shop.

Salary range: $33,834 – $42,297
Full time, 2 year term

Duties & Responsibilities:

  • Photograph products, edit photos, write and edit product descriptions, upload products to website.
  • Assist in content development for ShopWAG Instagram account
  • Assist customers in the selection of all merchandise – in-store and online
  • Responds to customer issues and order discrepancies including shipping damages.
  • Researches and suggests improvements to the online shop with the goal of increasing ecommerce sales in mind
  • Fulfill online orders: processing, picking items, packing, and shipping.
  • Receive new merchandise into POS system and into online shop
  • Operate the POS system for general sales and inventory information
  • Close and balance sales at the end of day
  • Unpacking and pricing new merchandise
  • Provides customer service support to Gallery Shop Sales associates when needed.
  • Responsible to provide best efforts to ensure a positive visitor experience for all facets

Job Requirements:

  • Computer training in POS system
  • Demonstrated experience with photography and Photoshop software
  • Experience with and knowledge of social media marketing tools
  • Ability to communicate effectively with staff, volunteers and the public with tact and diplomacy
  • Ability to work independently and without supervision
  • Experience with inventory management systems
  • Creativity, resourcefulness, flexibility and motivation

NOTE: Don’t meet every requirement? Studies have shown that women and/or persons who have been racialized are less likely to apply for jobs unless they meet every single qualification. At WAG-Qaumajuq, we are committed to building an inclusive and equitable workplace. If you are excited about this role, but your qualifications do not perfectly align with the job description, and/or you have experiential knowledge which would be an asset, we encourage you to apply and outline the applicable information in your cover letter. You may be the perfect candidate for this role or another within our organization.

Assets:

  • Prior experience in e-commerce including retail fulfillment
  • Photography training
  • Fine arts background
  • Lived experience as an Indigenous and/or racialized person on Turtle Island
  • If Indigenous, belonging to and claimed by an Indigenous Nation
  • Ability to speak and write an Indigenous language
  • Bilingualism (English/French)
  • High level of accuracy and attention to detail
  • Experience with WordPress and/or WooCommerce

Back to Careers

Closing Date: February 10, 2023

Apply Now

Or by mail or fax:

ATTN: Manager of People & Culture
Winnipeg Art Gallery
300 Memorial Boulevard
Winnipeg, MB R3C 1V1
Email: humanresources@wag.ca
Fax: 204.788.4998

Plan Your Visit
WAG-Qaumajuq is located on Treaty No. 1 the original lands and waters of Anishinaabe, Ininiwak, Anishininiwak, Dakota, and Dene peoples, and on the homeland of the Métis Nation.
WAG - Winnipeg Art Gallery Outline
300 Memorial Blvd
Winnipeg, MB
204.786.6641 // Gallery
204.789.1769 // Shop
Email Us
Tue-Thu // 11am–5pm
Fri // 11am–9pm
Sat-Sun // 11am–5pm
Closed Mondays