Gallery Shop Sales

Join Our Team at WAG-Qaumajuq

The Winnipeg Art Gallery–Qaumajuq (WAG-Qaumajuq) is one of Canada’s leading visual art museums and home to the world’s largest public collection of contemporary Inuit art. Located in the heart of downtown Winnipeg, our iconic campus is a vibrant cultural hub that connects people through art, learning, and dialogue.

At WAG-Qaumajuq, we believe in the power of art to inspire positive change. Guided by our core values of Equity, Care, Trust, and Responsibility, we are committed to creating an inclusive and welcoming environment for all.

Position Title: Gallery Shop Sales

Department: Gallery Shop
Reports to: Manager of Retail Operations & Partnerships
Classification: Class 1
Location: On-site, Winnipeg, MB
Salary: Commensurate with experience
Start Date: As soon as possible
Hours of Work: Wednesday to Sunday shifts; Monday, Tuesday, and evening availability may be required based on operational need

Position Summary

Reporting to the Manager of Retail Operations & Partnerships, the Gallery Shop Sales role is responsible for providing direct sales and exceptional customer service to visitors of the WAG-Qaumajuq Gallery Shop. This position supports both in-person and online retail operations, ensuring a welcoming and informed experience for all guests.

Key Responsibilities

Customer Service

• Welcome and assist visitors in selecting merchandise.
• Provide product and art-related information to customers.
• Fulfill online orders for shipping and pickup.
• Take and manage special orders, including customer follow-up.
• Operate the POS system for sales and inventory tracking.
• Close and balance daily sales.

Retail Operations & Merchandising

• Maintain display standards through cleaning, restocking, and remerchandising.
• Unpack and price new merchandise.
• Assist with social media and website updates related to retail.
• Support training of new associates on POS and shop procedures.
• Ensure a positive visitor experience across all interactions.
• Other duties as assigned.

Qualifications

Required:

• High school diploma.
• Experience in sales and cash handling.
• Familiarity with POS systems.
• Strong interpersonal skills for working with customers, staff, and volunteers.

Assets:

• Background in fine art.
• Bilingual (French-English).
• Ability to speak or write an Indigenous language.

Why Join WAG-Qaumajuq?

• Be part of a mission-driven organization that uses art to connect, inspire, and inform
• Work in a collaborative and inclusive environment that values equity and care
• Enjoy access to exhibitions, events, and a creative workplace culture
• Contribute to the success of a nationally recognized institution

Application Process

Option 1 – Apply Online
Click the “Apply Now” button, complete the required fields, and attach your resume and cover letter.

Option 2 – By Email
Send your resume and cover letter as a single PDF to Human Resources at humanresources@wag.ca. Please include the position title in the subject line.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Reasonable accommodations are available upon request throughout the recruitment process.

Equity Statement

WAG-Qaumajuq is committed to creating an inclusive and equitable experience for applicants, staff, and the communities we serve. We welcome applications from individuals of all backgrounds, especially those from equity-deserving groups. If your experience does not align perfectly with every qualification, we still encourage you to apply and share your story in your cover letter.